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                  10 Things To Look For When Choosing An Estate Agent

                  Finding a reliable and trustworthy estate agent shouldn’t be difficult, and in Swindon, our team at Miles Byron are here to help you! As expert estate agents with years of experience under our belts, we understand the value that comes with providing a quality service, which is why we have put together this guide on what you should look for when choosing an estate agent. 

                  Selecting An Estate Agent

                  If you’re selling your property in Swindon, one of the most important steps is to consider what you need from an estate agent. There are many options out there, so you’re guaranteed to find a company you prefer. If you’re unsure where to start, don’t worry! Our team is here to help – so keep reading below for our tips for choosing the right estate agent for you! Whether you’re selling for the first time, a landlord looking to invest, or you’re still weighing your options, this guide is perfect for you: 

                  Online or Traditional Estate Agencies?

                  Your initial decision should be the kind of estate agent you would like to hire. A conventional full-service estate agency will typically handle every stage of the selling process in exchange for payment and will have an office that you may visit. They often operate on a no-sale, no-fee premise, so you shouldn’t lose money if the property doesn’t sell. 

                   

                  Online agencies typically do not have physical locations you can visit and typically demand up front fees to list a property. If a sale occurs, there may be additional fees and you could have to handle a significant portion of the selling process on your own. This is what we examine in this blog because traditional estate agencies are used by the vast majority of sellers.

                  Estate Agents
                  Estate Agent Consultation

                  Create a List of Estate Agents In Your Area

                  A quick search online will help you find estate agents local to you. After having a browse of their services and offerings, make a list of around six or seven that you might use. Other ways to find out about your local agents include paying attention to ‘For Sale’ signs, taking note of advertisements, or seeing if any that have a physical business presence local to you. Make sure you choose a reputable agent by making sure they’re members of an Ombudsman programme, or members of organisations like RICS (Royal Institution of Chartered Surveyors) or NAEA Propertymark (formerly the National Association of Estate Agents). 

                  Narrow Your Options

                  Now learn more about the businesses on your shortlist. Examine their websites. There might be details about the business, its employees, its menu of services, and perhaps even some feedback from clients. Take a look at the homes they have listed for sale. Are they comparable to yours and presented with clear information, high-quality floor plans, and photos? Would you welcome the inclusion of your property there? Ensure the agent lists properties on at least one significant property website. Now that your list has been reduced, you should be able to ask two or three agents to visit your property to assess its market value and describe how they would promote it for that price to a reputable buyer.

                  Visit Them

                  While it may be tempting to contact these agents straight away by email or phone, going in person to set up appointments will give you a far better idea of who they are and how they operate. You want to know they are people you are likely to trust and get along with because you are about to ask them to handle what is likely your most valuable asset. What do they say to you when you walk in? Feeling welcomed? Is the atmosphere welcoming and professional? If it feels right, book the appointment. If not, it  might be preferable to leave.

                  Property Valuation

                  Keep an eye out for the agent’s promptness, courtesy, professionalism and knowledge when they visit. They will inform you of the asking price they believe the property should have as well as the potential sales price. If all the agents provide estimates that are close to one another, you can reasonably assume that they are correct. Nevertheless, if one agent provides a substantially different valuation, don’t be shocked. They may be aware of information the others are not! Always ask them to provide evidence of comparable properties that have sold and are currently on the market to support their assessments of the value of your home.

                  Estate Agent Solutions
                  Estate Agent At Work

                  Know Your Needs

                  A smart agent will seek to comprehend your wants and situation. Perhaps you have a deadline to meet because of a work transfer or you need to move into a bigger house due to having a baby on the way. Encourage them to help you and be truthful about your situation and the motivation behind your sale. Everybody has unique needs and a skilled agent will customise their services to meet them.

                  Ask Relevant Questions

                  You’ll already have a general notion of how estate agencies present the homes for sale from your first fact-find but you still need to know what they will do specifically for you and how they plan to sell your house. Find out whether they already have any “hot” potential customers on their books. Find out if they will be coming with the viewers. Find out how frequently they will check in with you to keep you informed of the situation. And find out what they do once a sale is agreed upon, as a good agent will be able to explain the importance of progression in ensuring the success of the transaction.

                  Estate Agent Fees

                  To sell your property, your agent will charge a commission. Usually, fees are calculated as a percentage of the sale price. There can be extra charges for things like photography or advertising and there might be a fee if you decide not to sell your home after all. All of this will be explained thoroughly by a professional agent and there shouldn’t be any other additional fees. Don’t automatically assume that the cheapest option is the best one, always evaluate the value of the agent’s services.

                  Make Your Choice

                  The agents have now been introduced to you and you know what they will charge you for their services as well as their ideas on price. Now is the time to decide based on what you have seen and heard. In actuality, having only one person function as your “single agent” is frequently optimal. You’ll pay a smaller commission and the agent will focus on the property since they believe they have a good chance of selling it. The sole agency relationship will continue for the predetermined amount of time.

                  Work Together!

                  Once you’ve decided which agent or agents to use, give them a call and share the good news. After that, they will begin the process of marketing your house. Our final piece of advice concerns the future. Consider yourself to be on the same team as your agent. Together, you are looking for a buyer who will purchase your home for the greatest possible price and within a time period that works for you. Working closely together will increase your chances of success.

                  For more information, contact Miles Byron today!

                  Contact Miles Byron if you would like any help from a professional estate agency who have their clients best interests at heart. We have been offering valuable estate agency services throughout Swindon for many years, and we’re here for you, from property valuation, to showcasing the very best properties in Swindon, we have it all!

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                  What Our Customers Say About Us

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                  Jonathan Porter profile picture
                  Jonathan Porter
                  April 4, 2025
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                  Richard of Miles Byron Estate Agents works very hard on behalf of his clients, and their purchasers. We have just sold a house in Swindon using his services and could not be more pleased. He marketed the property very skilfully. We had a large number of viewings in a short period of time and several offers. Richard helped us find the best candidate to proceed with who came from well outside the Swindon area. 
Our purchasers were also very grateful to receive his help and advice as first time buyers. 
We have no hesitation in recommending Miles Byron Estate Agent.
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                  Aires Fernandes profile picture
                  Aires Fernandes
                  March 29, 2025
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                  Being a first-time home buyer, I wouldn't hesitate to recommend Richard at all. My journey to find my first home started over a year ago. Going through a few estate agents and multiple viewings, I did not have any success. The property I purchased is the first and only property that I viewed with MILES BYRON. Nothing beats Richard's speedy communication. I can say that he is an amazing person of integrity and humbleness with passion and dedication. He has gone above and beyond whenever we hit a brick wall. He constantly and genuinely made every effort to liaise with other parties. Forever grateful......😊😇
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                  John Fisher profile picture
                  John Fisher
                  March 29, 2025
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                  Richard was extremely professional throughout the sale of our property. He kept us up to date with everything that happened making it all less stressful, would highly recommend.
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                  Nina Stenning profile picture
                  Nina Stenning
                  March 28, 2025
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                  Richard looked after our house sale and has been super efficient from start to finish. He’s very warm and friendly and has tons of expertise from years in the business. Every time we had a question or concern, he’s been right on it, even sorting things that were outside of his ‘official’ remit. He was spot on with his valuation and we sold very quickly. It has been refreshing to deal with someone who takes ownership and treats you as a human rather than a commission. Highly recommend!
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                  Rob Coules profile picture
                  Rob Coules
                  March 28, 2025
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                  Would highly recommend Miles Byron to all. Richard has been super helpful throughout; from our first meeting, right through to exchange. His kind and considerate manner shines through and he is always happy to help. Thank you so much again.
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                  james wells profile picture
                  james wells
                  March 25, 2025
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                  Richard is a fantastic estate agent and operates a very slick, transparent and prompt service. Would have no problem recommending him to friends or family
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                  Uthaya Nirooban profile picture
                  Uthaya Nirooban
                  March 25, 2025
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                  We recently bought our new home through Miles Byron, and the entire experience was absolutely fantastic – all thanks to Richard! From the very first viewing to the day we picked up our keys, Richard was incredibly friendly, professional, and supportive. Highly recommend Miles Byron, and especially Richard, to anyone looking for a seamless, friendly home-buying experience.
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                  lauren dudman profile picture
                  lauren dudman
                  March 14, 2025
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                  Best estate agent experience to date, Richard was great from the start. He has always been responsive and goes the extra mile. Would highly recommend
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                  Sylvia Marillier profile picture
                  Sylvia Marillier
                  March 11, 2025
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                  Remained effective and professional throughout what was a very difficult transaction. Richard kept pushing the sale forward and helping to put it over the line when it did not look like it was going to make it. I would highly recommend Richard as an estate agent, he is very knowledgeable and understands all the processes involved.
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                  charles dibley profile picture
                  charles dibley
                  March 11, 2025
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                  We could not recommend Richard at Miles Byron any more highly - from the start of our house sale he was extremely diligent, attentive and personable, nothing was too much trouble. He did a great job marketing our house and kept us fully involved and updated throughout the whole process.
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                  Jen Roberts profile picture
                  Jen Roberts
                  March 8, 2025
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                  We had been trying to sell our houses for a year. We had used other estate agents in Swindon who weren’t putting in the time with viewings or following up enquiries. When we met Rich, we loved his honesty. He gave us some practical advice on what we could do to improve our selling potential. We actioned on this and the enquiries started flooding in. Rich went out of his to accommodate viewings and spent time with potential buyers. It felt like a personalised service. We’d highly recommend Rich! A great service!
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                  Eddie Ellis profile picture
                  Eddie Ellis
                  February 28, 2025
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                  Richard helped us with our sale and purchase of our dream home, always friendly and ready to help. Would recommend to anyone
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                  Oana rusan rusan
                  February 26, 2025
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                  I recommend Miles Byron ! I bought a house sold by this agency. Was a very good experience, because I worked with one amazing agent! Thank you very much for all your support, efforts and patience Richard! Me and my family really appreciate all the work you do! Very professional and friendly in the same time ! I in courage all of you to work with this agency ! Is the best !
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                  Gary O'Brien profile picture
                  Gary O'Brien
                  February 23, 2025
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                  We’ve sold two properties with Miles Byron in the last year and both were sold within a fortnight for the price we were looking for or above. Richard is without doubt the best estate agent in town. He’s super experienced, knows his stuff, will tell you how it is, communicated well through the process, keeps the chain moving, and is calm in a crisis. Would thoroughly recommend
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                  Julie Dickens profile picture
                  Julie Dickens
                  February 17, 2025
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                  Julie Dickens If I could give more than 5 stars I would! I received first class customer service from Richard. He took time to listen to what was important to me and was professional, knowledgeable, helpful and hard working throughout, making a stressful process much easier. He also helped me find a perfect new home. Not sure how, but he makes you feel like you're the only customer on the books! Cannot recommend Richard and Miles Byron highly enough!
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                  Mark Bateman profile picture
                  Mark Bateman
                  February 15, 2025
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                  Richard at Mile Byron Estate Agents provided an excellent and professional service in helping secure our dream home. Communication was consistent which made the whole process a lot easier. Would highly recommend!
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                  LIZ DANIEL profile picture
                  LIZ DANIEL
                  February 8, 2025
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                  Our intention was to get a couple of valuations before putting our house on market, but thankfully Rich at Miles Byron was the first. He was outstanding from start to finish. From valuation, to the attention to detail he took in taking the pictures to the consideration and flexibility around viewings we knew we had made the right decision straight away. But during what we all know is a stressful and out dated process, Rich really excelled. He was always available and able to get involved for us when things weren't going as they should. He was as persistent as we needed him to be when chasing details through numerous solicitors and agents and thoughtful when explaining some of the complexities of house buying. You didn't have to chase him and you felt you were always dealing with someone who genuinely cared. I can only imagine how great he was at showing our prospective buyers the house and I genuinely felt he had our best interests at heart. I've vowed I'm never moving again, but if I did I would have no hesitation in using Miles Byron again or recommending them to friends and family for the outstanding customer service and care.
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                  Adrian Palcone profile picture
                  Adrian Palcone
                  January 30, 2025
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                  Fantastic service from start to finish! Richard was incredibly helpful, professional, and made the whole process smooth and stress-free. He kept me informed at every step, answered all my questions promptly, and ensured everything moved quickly when everything felt like it was going slow. I highly recommend Richard for anyone looking for a hassle-free experience!
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                  Sarah O'Toole profile picture
                  Sarah O'Toole
                  January 30, 2025
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                  It’s extremely rare to find an estate agent who is genuine and has your best interests at heart. Richard remained open, supportive, reliable and responsive throughout the whole process of selling our house, after managing to sell it within just 2 weeks! We genuinely couldn’t recommend Myles Byron more.
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                  Wilma Holmes profile picture
                  Wilma Holmes
                  December 12, 2024
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                  Richard from Miles Byron was fantastic from the outset to completion during our house purchase in old town. He kept us fully informed at all stages of the process and always made himself available to answer our questions. Without hesitation we would highly recommend Miles Byron estate agency. Richard is without a doubt an excellent, hardworking and personable estate agent. Thank you so much Richard!
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                  Connor Raymen profile picture
                  Connor Raymen
                  December 9, 2024
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                  I had the pleasure of working with Rich recently, and I can’t recommend him highly enough. From the very beginning, his professionalism, expertise, and dedication stood out. He made the entire process smooth, transparent, and stress-free—always keeping me informed and answering any questions promptly. His attention to detail and commitment to finding the right buyer was evident every step of the way. I would not hesitate to work with Rich again in the future and would recommend him to anyone looking to buy, sell, or rent. Thank you for making the experience such a positive one!
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                  Libby May profile picture
                  Libby May
                  December 1, 2024
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                  Before we decided to sell our house we had always wanted to go with myles Byron, supporting a local business is important to us and we are so so glad we did!! Rich has been absolutely amazing from start to finish of selling our first house and buying our forever home. We can't thank you enough rich for all the work you have done during this process, for making it such a stress free experience and going above and beyond - so professional and friendly and answered any questions we had quickly such a positive experience! We will be recommending to everyone!
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                  Rob Curnock profile picture
                  Rob Curnock
                  November 29, 2024
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                  Highly highly recommend Richard’s services. Incredibly kind and quick to respond. Thank you Richard
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                  James Scott profile picture
                  James Scott
                  November 29, 2024
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                  100% would recommend Richard. Personal service of the highest quality throughout the process. Always responsive to queries, friendly, professional and a great knowledge of the area. This was my 3rd property sale and I wish I could have used Richard for the previous ones. If you are looking for an estate agent in the area then this is the one to go with. Quality photographs taken of the property and superb guidance through the process along with house viewings. Again 100% recommend.
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                  Hannah Gosling profile picture
                  Hannah Gosling
                  November 25, 2024
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                  MILES BYRON has been by far the most helpful and proactive estate agency we have dealt with and we have dealt with many in the last 2 years. We have dealt with Richard throughout and he is a pleasure to deal with, he is proactive and very helpful. From the moment we booked a viewing to the end of our house purchase he made our journey to finding our forever home exciting and stress free. I would highly recommend Miles Byron if your looking for a stress free and friendly house purchase. Thankyou Miles Byron and a special thanks to Richard
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                  Especiosa Rodrigues profile picture
                  Especiosa Rodrigues
                  November 23, 2024
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                  We recently bought a house and everything was executed smoothly! Richard had been very helpful and cooperative. His service is highly efficient and flawless. He is very kind and considerate. If you are looking to buy a house then I highly recommend him at all times!
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                  Winston Castle profile picture
                  Winston Castle
                  November 21, 2024
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                  Richard was unfailingly courteous and helpful. His local knowledge is unrivalled and he was able to give good advice with onward purchasing as well as with the sale.
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                  Yu Ashley profile picture
                  Yu Ashley
                  November 18, 2024
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                  I am impressed by Richard (from Miles Byron) helping us to go thru the journey of property purchase . He is always helpful with professional input . He always prompt in respond (even in the weekend and evening) . Finally , we found our permanent home in Swindon which setting is meeting most of our requirements . Would like to thank you Richard again. I am not hesitated to recommend Richard to anyone who is looking for their home in Swindon .
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                  Sophie Pietruszka profile picture
                  Sophie Pietruszka
                  November 16, 2024
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                  I have recently used Richard @ Miles Byron to Sell my house in Old Town. It has been such a smooth process from start to finish with no stress involved at all. Richard is such a fantastic person to liaise with, polite, friendly and always on hand when needed and prompt with his replies. I would not hesitate to recommend Richard. Excellent service throughout. Thank you so much for everything!
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                  Beccy Wills profile picture
                  Beccy Wills
                  November 10, 2024
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                  Richard is a dream maker! Things didn't run smoothly nothing to do with him though. He sold our house within six days! Amazing. Nothing has ever been to much trouble and he helped get us over the line at the last minute! Perfect gentle man and estate agent! He says it as it is no fluff or lies, just as it is!! He made our dream to the sea come true! Can't thank him enough xx
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                  Ibraheem Afzal profile picture
                  Ibraheem Afzal
                  November 9, 2024
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                  We recently had the pleasure of dealing with Richard through a purchase of mine and my wife's first property. We actually met Richard at a house viewing a couple of times before going for our eventual Home now, we had viewing with many different estate agents over a 3 month period but Richard was different to them all, he was very truthful and helpful with us and was fantastic with keeping us up to date in the whole process. Always made time to pick up the phone on certain obstacles and kept us up to date all through and made the process very smooth for us. Highly recommend anyone looking to sell their property to go via Miles Byron! Thanks for everything Richard 🙏
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                  Sanjay Panchal profile picture
                  Sanjay Panchal
                  October 31, 2024
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                  Sold a property with Richard, great contact and transparent with both sides. There is always a bit of negotiation on the sales side which Richard help me with so was great to get advice. Would definitely recommend if you want a friendly , yet direct approach along with someone who wants to get you results quickly.
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                  Marthinus Stols
                  October 29, 2024
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                  Richard was great during the selling of our property. Always quick to respond and follow up. Can’t fault the service we received. Thanks again
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                  Caireen Sutherland profile picture
                  Caireen Sutherland
                  October 28, 2024
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                  Richard communicated really well and was very accommodating and patient for my visits, giving me plenty of time and space but also being on hand to answer questions as needed. He was also very available outside of visits which I greatly appreciated. He compensated for some other poor communication in the chain ;) Would not hesitate to recommend for buying or selling and would use if I were to sell in future. Can’t wait to move in. Thank you 🤩
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                  Emma profile picture
                  Emma
                  October 25, 2024
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                  It has been a pleasure selling my first home (and buying our future home!) with Richard. He made the whole process feel effortless, kept me updated at every step and was there to support me during the wobbles when it all felt a bit too daunting. Richard was recommend to us by a friend and I can see why. I smile every time I see one of his sold signs and I’m chuffed to bits for him he’s doing so well. Thank you Richard!!
                  Trustindex rating score: 5.0 of 5, based on 841 reviews
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                  105 Victoria Road,
                  Old Town
                  Swindon
                  Wiltshire
                  SN1 3BD
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